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Workforce Management Software
Workforce Management Software
Workforce Management (WFM) encompasses all the responsibilities for maintaining a productive and happy workforce. Sometimes referred to as HRMS systems, or even the larger ERP systems (Oracle, PeopleSoft, SAP, IFS, Reflexis). There are many software vendors within this space. In addition, there are niche players who specialize in one or two areas of practice. Specifically, these areas may include:
Payroll & Benefits
HR Administration
Time & Attendance
Career & Succession Planning
Talent Management and/or Applicant Tracking
Learning Management and/or Training Management
Performance Management
Forecasting and Scheduling
A Workforce Management solution can also refer to software that optimally plans and dispatches field service technicians and their properly stocked vehicles to a customer's location in a timely manner in order to deliver on their service commitments. Components include:
Demand Management - forecast work orders to help plan the number and skills of technicians that will be needed
Workforce Scheduler - uses predefined rules to automatically optimize the schedule and use of resources (people, parts, vehicles)
Workforce Dispatcher - automatically assigns work orders within predefined zones to particular technicians
Mobile Solutions - Mobility allow dispatchers and technicians to communicate in real time.
Wanna save time? Get WFM Software Quotes from Multiple Vendors

Opterus, Inc. Opterus Inc. is a leading provider of a web-based, easy-to-implement store information and execution management solution (Store Ops-Center) that increases productivity and improves retail enterprise communications.
Janet Hawkins 416-840-8495 x707 janet.hawkins@opterus.com
ITCS-WebClock The ITCS-WebClock is easy to use, timekeeping software that is designed to be affordable for all businesses. ITCS-WebClock features employee self service, payroll exports, job costing, time accrual management and more.
TeamWork Professional ScheduleSource delivers employee scheduling programs that enable widely dispersed workforces to effectively manage their professional life over the internet.
Genesys Payroll/HR System The Genesys Payroll/Human Resources solution is designed for mid- to large-size organizations to handle high-volume, complex Payroll/HR issues.
iEmployee iEmployee’s full suite of web-hosted Time and Attendance, HR/Benefit, Pay Stubs/W2 and Self-Service applications offer cost-effective solutions, requiring no IT investment or overhead.
HROffice HROffice is a human resources management system (HRMS) for Microsoft Windows XP, 2000, 98 and NT 4.0. HROffice provides full-scale human resources management for issues such as benefits, billing reconciliation, attendance, compensation, etc.
HRA Human Resources Software HRA is the friendliest Human Resources software for excellent management of your employees. Free downloadable Trial.
People-Trak People-Trak provides HR professionals with an automated, table-based tool with unlimited record keeping and reporting capabilities.
ManagerAssistant 3.0 ManagerAssistant lets you track, evaluate and control the behavior, performance and activities of your employees — easily and quickly — using just one application.
Wavecrest: Web-Use Management Software Wavecrest is a recognized leader in policy-based Web-use management software.
IEX TotalView IEX TotalView workforce management and TotalNet call routing products provide multimedia contact center managers tools for increasing agent productivity and reducing operational costs.

