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CRM - Customer Relations Management
Customer Relations Management (CRM) Software or Sales Force Automation (SFA) Software or Contact and Customer Manager Software is used by virtually any type of business to track sales prospects, opportunities, customers, support cases, employees, job applicants, and many other types of people-interaction-management needs. Customer relationship management (CRM) is the practice of intelligently finding, marketing to, selling to, and servicing customers. CRM is a broadly used term that covers concepts used by companies and public institutions to manage their relationships with customers and stakeholders. Technologies that support this business purpose include the capture, storage and analysis of customer, vendor, partner, and internal process information. Functions that support this business purpose include Sales, Marketing and Customer Service, Training, Professional Development, Performance Management, Human Resource Development and Compensation.

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CRM Software Whitepaper links are available below the CRM Software Vendors

 Visit them OnlineSoffront CRM
SoffrontSoffront CRM offers a complete web-based CRM solution for the Mid-market. A CRM pioneer since 1992, Soffront spans the enterprise with integrated CRM for sales, marketing, help desk, defect tracking, portals, knowledge management and more. Soffront offers configurable dashboards for users and managers. Soffront is powerful, flexible and affordable. Soffront is available as Hosted/ASP or ON-premise software. It is designed to readily adapt to your processes, workflows, data and users.
For more information on Soffront CRM please contact: 510-413-9000 Manu Das sales@soffront.com




 Visit them OnlinePivotal CRM
CDC SoftwareBased on an award-winning flexible architecture, Pivotal CRM delivers the industry's most complete customer relationship management solution out of the box and the flexibility to conform to your way of doing business. Pivotal CRM delivers a custom fit that enables you to capitalize on your unique business processes and create the customer experience you desire—without compromise. Pivotal CRM is the customer relationship management (CRM) product suite of CDC Software, The Customer-Driven Company
For more information 877-748-6825 info@pivotal.com




ACT! by Sage-With more than 2 million users and 30,000 corporate customers, ACT! is the #1 selling contact and customer manager and an invaluable tool for sales team leaders. ACT! allows you to access key customer details, to manage and prioritize team activities, and to build productive business relationships that get results.
For more information, click on the ACT! title above or logo.

Siebel CRM by Oracle-application help provide insight to the right person at the right time, leading to faster, better informed decisions. With solutions tailored to the specific needs of more than 20 industries, Siebel provides predictive analytics capabilities that deliver real-time intelligence, greater flexibility through support of both J2EE and .NET, and a lower total cost of ownership.

Netsuite-is the leading integrated web-based business software, helping growing and mid-size businesses run their entire organization better with one seamless solution! NetSuite's integrated software includes Accounting / ERP, CRM, Inventory, Ecommerce, and more. With over 5,000 active customers, NetSuite's integrated back office and front office capability, web-based delivery, real-time dashboards, and flexible customization, help businesses make faster better decisions, automate processes, grow faster, and eliminate IT costs and complexity.
650-627-1000 sales@netsuite.com

InsideSales.com The on-demand lead management CRM with built-in PowerDialer and more that made InsideSales.com the choice for sales professionals who sell remotely.
sales@InsideSales.com
Oncontact CRM Software provides a customer relationship management (CRM) system for mid-market companies to track all critical business information in sales, marketing and customer service departments.
info@oncontact.com 262-375-6555 Andrea Perschbacher

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